Now, when a company sees a negative review on their Google My Business page, they can contact the customer and prevent the same problem from happening again. Some of you may remember a time when it was easy to leave a review of any business without leaving any personal details. At this point, you'll be asked to log in. This is where people get confused (understandably) and think they need a Google account to leave a review.
Today, review platforms make it easy for customers to trust businesses they haven't tried before. Statistics show that about 54% of Googler users think they have a fake review at least once, and about 25% think they have read some. Even so, business owners often have no idea if the person who left the review was a real customer. Now that you know how to leave a Google review with or without a Gmail account, there shouldn't be anything stopping you from having a large online presence.
Companies are now prohibited from offering incentives, such as discounts, to customers who leave a review. Whether you're using an iPhone or Android, you can leave a local Google review without having Gmail. In addition, a company can respond by stating that it believes the negative review is false; this is the right approach if there is no record of any person making a purchase. Now, you can simply delete your last name, which will make the review seem credible, or you can choose a nickname, or simply use “Anonymous” as your name.
And, if negative reviewers can't leave an anonymous review, they may think twice before leaving it in the first place. If a customer seems satisfied with their experience, encourage them to leave a review asking at the time and following up with an email or text reminder and thank you. Keep in mind that companies can flag your review if they realize that you're not using your real name. On some platforms, you may leave a review under a fake name like “Mickey Mouse” without a problem.
