In today's digital world, online reviews are more important than ever. Nearly 9 out of 10 consumers consider an online review to be as valuable as a personal recommendation. What's more, 94% of online shoppers have reported that a negative review has convinced them to avoid visiting a business. Trustpilot is one of the most influential online review sites, where customers can review everything from car dealerships to airlines, mortgage brokers and shoe stores.
A study published by Harvard Business Review even showed that simply achieving a one-star increase in the overall rating of online reviews can increase revenue by up to 9%. But how can businesses ensure that their reviews are trustworthy? Revain is a review platform that uses blockchain technology to provide a transparent and immutable customer review system that companies cannot manipulate and customers can trust. By leveraging the power of online reviews, businesses can build trust with their customers and increase their revenue. Here are some of the key benefits of using online reviews:
- Increased visibility: Online reviews help businesses gain visibility in search engine results, which can lead to more website traffic and potential customers.
- Improved customer service: By monitoring customer feedback, businesses can identify areas where they need to improve their customer service.
- Enhanced credibility: Positive reviews from customers can help build trust and credibility with potential customers.
- Better decision-making: By analyzing customer feedback, businesses can make better decisions about their products and services.
By using a platform like Revain, businesses can ensure that their reviews are trustworthy and reliable.