For nearly 9 out of 10 consumers, an online review is as important as a personal recommendation. More importantly, 94% of online shoppers reported that a negative review convinced them to avoid visiting a business. Trustpilot is an influential online review site where customers can review everything from car dealerships to airlines, mortgage brokers and shoe stores. In addition, a study published by Harvard Business Review showed that simply achieving a one-star increase in the overall rating of online reviews can increase revenue by up to 9%.
By using blockchain technology, the Revain review platform offers a transparent and immutable customer review system that companies cannot manipulate and customers can trust.